A lot. Beware “Archived Activities”: Salesforce’s quiet policy of hiding Task and Event records from end users after a year.*
Remember Salesforce storage is wildly expensive, hundreds or thousands of times more what it costs to store data in other clouds.
Archive-and-purge old Activities from Salesforce or pay the price!
* The specifics: any
- Event created more than 365 days ago,
- Closed-Task-with-a-due-date due more than 365 days ago, or
- Closed-Task-without-a-due-date created more than 365 days ago
disappears from Reports, Dashboards, and Related Lists. (You can see them by clicking “View All” buttons/links. In my experience, almost no one does that.)
I was also surprised to learn–just today!–that Salesforce enables customers to increase the 365-day threshold. The setting is called “Archive Days”, although beware performance degradation if you increase this too much.